Please use our Blog to your advantage. It contains answers to common questions and solutions to common issues. If you still have questions you can post them there or email us directly.

We back up our products 100%. If you have a problem with one of our products then we want to know! If you are unhappy with your product we will work with you to resolve this. All refunds will be dealt with on a case by case basis. You the customer are our number one priority.

Refunds:

All refunds and exchanges on kits are subject to a $20 restocking fee. All items must be accompanied by an RMA form provided to you via email or regular mail. No items will be accepted without an RMA form.

HID Warranty Repairs or Replacements:

If you believe part of your HID kit has suffered a failure we certainly want to get this fixed for you. Please follow the simple diagnostic of switching over your ballasts to determine if the failure follows with the ballast or stays with the bulb. If this has still not determined the issue then it may be that other reasons are causing you to appear to have a faulty component in your kit. Please email us if you have unsuccessfully determined the source of the failure.

The warranty on all kits and bulbs covers both the bulbs and the ballasts if either should fail for any reason due to defect during the stated warranty period. It does not cover failure or damage caused by the owner. All warranty claims are processed through us and take place within the U.S. If you purchased your product from us then we have your information on file along with your receipt. Any warranty is only applicable to the original purchaser of the product - warranty is non-transferrable. An RMA form will be provided to warranty any parts. You are responsible for all shipping costs associated with sending a product back to us. We strongly recommend using a trackable shipping service such as USPS Priority, FedEx, UPS, or DHL. We ship all parts back to you via FedEx Ground or USPS Priority (international customers only).